Privacy Policy
Last updated: July 1, 2025
Introduction
Australian Coffee ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, postal address, phone number, and other identifiers when you contact us, make a purchase, or sign up for our newsletter.
- Payment Information: Credit card details, billing address, and other financial information when you make a purchase (this information is processed securely through our payment processors).
- Usage Data: Information about your browsing actions and patterns when you visit our website, including the pages you visit, the time and date of your visits, and the time spent on those pages.
- Device Information: Information about your computer, internet connection, IP address, operating system, and browser type.
How We Collect Information
We collect information directly from you when you provide it to us, such as when you fill out a form, make a purchase, or correspond with us. We also collect information automatically as you navigate through the site using cookies and similar technologies.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
We may use the information we collect from you for various purposes, including:
- To provide and maintain our services
- To process and fulfill your orders
- To send you marketing communications, newsletters, and promotional materials
- To respond to your inquiries, requests, and customer service needs
- To improve our website and services
- To analyze usage patterns and trends
- To protect against fraudulent, unauthorized, or illegal activity
- To fulfill any other purpose for which you provide it
Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have on you
- The right to rectification (to have your information corrected if it is inaccurate)
- The right to object to the processing of your personal data
- The right to request that we restrict the processing of your personal information
- The right to data portability (to receive a copy of your personal data in a structured, machine-readable format)
- The right to withdraw consent at any time, where we relied on your consent to process your personal information
International Data Transfers
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +61 3 9123 4567
Address: 42 Specialty Lane, Melbourne, Victoria 3000, Australia